Lux Exclusives (“Lux,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform (the “Service”).
1. Information We Collect
We collect the following categories of information:
a. Account Information
- Name
- Email address
- Login credentials
b. User Content
- Information you upload to your vault
- Files, descriptions, and metadata
- Content shared with other users
c. Usage Data
- Log data (IP address, browser type, timestamps)
- Device information
- Interaction data (features used, actions taken)
d. Communications
- Messages sent through the platform
- Support inquiries
2. How We Use Information
We use your information to:
- Provide and operate the Service
- Store and display your vault content
- Enable sharing with authorized users
- Improve platform performance and features
- Provide customer support
- Ensure security and prevent abuse
We do not sell your personal data.
3. AI Processing
We use third-party AI providers, including Anthropic, to process certain content.
- Processing is limited to providing Service functionality
- Your data is not used to train general AI models
- We do not sell or license your data to AI providers
4. Data Storage & Processing Location
Your data is processed and stored in the United States using infrastructure provided by Amazon Web Services.
If you access the Service from outside the United States, you consent to the transfer of your data to the United States.
5. Sharing of Information
We share data only as necessary:
- With service providers (e.g., AWS, Anthropic)
- With users you explicitly authorize
- To comply with legal obligations
- To protect rights, safety, or security
We do not sell your personal data.
6. Data Retention
We retain your data:
- As long as your account is active
- As necessary to provide the Service
- As required by law
You may request deletion of your account and associated data.
7. Your Rights
Depending on your location, you may have rights under laws such as:
- General Data Protection Regulation
- California Consumer Privacy Act
These may include:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Data portability
To exercise your rights, contact: kristi@luxexclusives.com
8. Data Security
We implement reasonable technical and organizational safeguards to protect your data.
However, no system is completely secure.
9. Children’s Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Service constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions, contact: kristi@luxexclusives.com